Privacy Notice
Last updated: 20 October 2026
Get Wed ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This notice explains what personal data we collect about you, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this notice carefully. If you have any questions, contact us using the details in section 10 below.
1. Who we are
Data controller: Get Wed
Trading as: Get Wed Luxury Transport
Service area: London and the Home Counties
Email: enquire@getwed.co.uk
Telephone: 0800 654 6454
Website: www.getwed.co.uk
As a small, owner-operated business we do not have a Data Protection Officer, but the owner is responsible for data protection compliance and can be reached at the contact details above.
2. What personal data we collect
We collect only the personal data that is necessary to provide our chauffeur service to you:
| Category | Examples |
|---|---|
| Identity data | Full name, names of wedding party members |
| Contact data | Email address, telephone number |
| Event data | Wedding date, ceremony and reception venue addresses, preferred pick-up times |
| Financial data | Payment records (we do not store full card details — payments are processed by our payment provider) |
| Communications | Enquiry messages, consultation notes, email correspondence |
| Technical data | IP address, browser type, pages visited on our website (via cookies — see section 7) |
| Photography / media | Wedding photographs in which our vehicle or staff appear, where you have consented to their use (see our Terms & Conditions, section 8) |
We do not collect any special category data (such as health, religion, or ethnicity) unless you voluntarily provide it in correspondence and it is directly relevant to your booking (for example, accessibility requirements).
3. How we collect your personal data
- Directly from you — when you submit an enquiry via our website contact form, email us, telephone us, or communicate with us during the booking and consultation process.
- Automatically — when you visit our website, we may collect limited technical data via cookies and analytics tools (see section 7).
4. Why we use your personal data and our lawful basis
Under UK GDPR we must have a lawful basis for processing your personal data. The table below sets out what we use your data for and the lawful basis we rely on.
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and providing a quote | Legitimate interests (to run our business and respond to prospective clients) |
| Entering into and performing your booking contract — planning routes, scheduling, pre-celebration consultation | Contract performance (Article 6(1)(b) UK GDPR) |
| Processing payment and maintaining financial records | Contract performance; Legal obligation (to keep accurate financial records) |
| Sending service-related communications (booking confirmation, balance reminders, day-of logistics) | Contract performance |
| Using wedding photographs on our website, Instagram, Facebook, or TikTok | Consent (you may withdraw at any time — see our Terms & Conditions, section 8) |
| Improving our website and understanding how visitors use it | Legitimate interests (to maintain and improve our online presence) |
| Complying with legal obligations (e.g. tax records) | Legal obligation (Article 6(1)(c) UK GDPR) |
We will never use your personal data for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.
5. Who we share your data with
We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:
- Payment processors — to handle booking deposits and final balances securely. They act as data processors under a contractual obligation to protect your data.
- Website hosting and email providers — our website host and email service provider may process data on our behalf as part of delivering our online services.
- Legal or regulatory authorities — where we are required to do so by law, court order, or to protect the rights and safety of others.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
6. How long we keep your data
| Data type | Retention period |
|---|---|
| Enquiries that did not result in a booking | 12 months from last contact |
| Booking and contract records (correspondence, event details) | 6 years from the date of the wedding (in line with the Limitation Act 1980) |
| Financial records (invoices, payment records) | 6 years from the end of the relevant tax year (HMRC requirement) |
| Photographs used with consent | Until consent is withdrawn, after which they will be removed from our platforms within 30 days |
| Website analytics data | As set by the analytics provider (typically 26 months) |
After the applicable retention period, your data will be securely deleted or anonymised.
7. Cookies
Our website uses cookies — small text files placed on your device — to help the site function and to understand how visitors use it. We use:
- Strictly necessary cookies — essential for the website to work. These cannot be switched off.
- Analytics cookies — we may use Google Analytics to collect anonymised information about how visitors use our site (pages visited, time spent, referral source). No personally identifiable information is collected via analytics cookies.
You can control cookies through your browser settings. For more information visit www.aboutcookies.org.
8. Transfers outside the UK
We store and process your data within the UK and the European Economic Area (EEA) where possible. Where any service provider is based outside the UK or EEA, we ensure appropriate safeguards are in place (such as the UK International Data Transfer Agreement or adequacy regulations) before transferring your data.
9. Your rights
Under UK GDPR you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in section 10.
| Right | What it means |
|---|---|
| Right of access | You can request a copy of the personal data we hold about you (a Subject Access Request). |
| Right to rectification | You can ask us to correct inaccurate or incomplete data. |
| Right to erasure | You can ask us to delete your data where there is no compelling reason for us to keep it. |
| Right to restrict processing | You can ask us to pause processing your data in certain circumstances. |
| Right to data portability | Where processing is based on consent or contract, you can ask us to provide your data in a structured, commonly used format. |
| Right to object | You can object to processing based on legitimate interests. We will stop unless we have compelling legitimate grounds that override your interests. |
| Right to withdraw consent | Where we rely on consent (e.g. use of photographs), you can withdraw it at any time without affecting the lawfulness of prior processing. |
We will respond to all requests within one calendar month. There is no charge for exercising your rights. If we are unable to comply, we will explain why.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
ico.org.uk/make-a-complaint
Telephone: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
10. How to contact us
If you have any questions about this privacy notice, wish to exercise your rights, or have a concern about how we handle your data, please contact us:
11. Changes to this notice
We may update this privacy notice from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this notice periodically.