Get Wed Luxury Transport

LEGAL

Terms & Conditions

Please read these terms carefully before making a booking. By paying your deposit you confirm your acceptance of these terms in full.

1. Our Services

Get Wed provides a bespoke, low-volume luxury wedding chauffeur service featuring the 1989 Daimler DS420 Landaulette. Due to the exclusive nature of our offering, only a strictly limited number of dates are accepted each year. All bookings are subject to availability and are confirmed only upon receipt of a cleared deposit.

Age requirement: Our Services are available to adults only. All clients must be 18 years of age or older. We do not accept bookings on behalf of persons under the age of 18.

2. Securing Your Date — Booking Deposit

To officially reserve the Daimler DS420 Landaulette for your wedding date, a non-refundable booking deposit is required. The deposit amount will be clearly stated in your personalised quotation.

  • No date is held or guaranteed until the deposit has been received and cleared in full.
  • Deposit payments are accepted via the following methods:
    • All major credit and debit cards, including American Express (Amex), Apple Pay, and Google Pay, processed securely in person via our smartphone payment terminal.
    • Bank transfer (Faster Payments) to our business account — details provided on request.
    • A secure Monzo payment link sent directly to your mobile device, allowing you to pay by bank transfer quickly and conveniently.
  • By paying the deposit, you confirm that you have read and agree to these Terms in full.
  • The deposit is strictly non-refundable under any circumstances, including cancellation by you.

3. Final Balance Settlement

The remaining balance of your booking is due no later than 30 to 60 days prior to your wedding date, as specified in your booking confirmation.

  • Final balances must be settled by bank transfer (Faster Payments) only. Our business banking details will be provided on your final invoice, or we can send a secure "Pay by Bank" link directly to your mobile device.
  • We do not accept card payments for final balance settlement.
  • Failure to settle the final balance by the due date may result in the cancellation of your booking. In such circumstances, the deposit will be retained and no refund will be issued.

4. Cancellation Policy

Cancellation by You

Should you need to cancel your booking:

  • The booking deposit is non-refundable in all circumstances.
  • If cancellation occurs after the final balance has been paid, the following applies:
    • Cancellation more than 60 days before your wedding date: the final balance (excluding the deposit) will be refunded.
    • Cancellation 30–60 days before your wedding date: 50% of the final balance (excluding the deposit) will be refunded.
    • Cancellation fewer than 30 days before your wedding date: no refund of the final balance will be issued.
  • All cancellations must be made in writing (email to enquire@getwed.co.uk) and are effective from the date received.

Cancellation by Get Wed

In the unlikely event that Get Wed must cancel your booking due to circumstances beyond our reasonable control (including but not limited to serious vehicle failure, medical emergency, or force majeure), we will:

  • Notify you as soon as reasonably practicable.
  • Refund all monies paid in full, including the deposit.
  • Our liability is limited to the return of monies paid; we accept no liability for consequential losses such as alternative transport costs.

5. Date Changes

Because we operate a bespoke, low-volume service with strictly limited availability, any request to change your wedding date must be made in writing to enquire@getwed.co.uk.

  • We will always endeavour to accommodate date changes where possible; however, availability for alternative dates cannot be guaranteed.
  • If a mutually agreeable alternative date cannot be found, the original deposit may be forfeit.
  • Date changes are subject to the availability of the Daimler DS420 Landaulette and our team on the requested new date.
  • A date change does not constitute a new booking; all other Terms remain in force.

6. On the Day — Service Delivery

  • Our uniformed chauffeur, Dennis, and dedicated wedding attendant, Tracey, will arrive at the agreed time and location as confirmed in your booking details.
  • We take every reasonable precaution to ensure punctuality; however, Get Wed accepts no liability for delays caused by circumstances beyond our reasonable control, including severe weather, road closures, or traffic incidents.
  • The vehicle will be presented in the agreed dressing (ivory ribbon and any confirmed optional enhancements). Any changes to dressing or route must be agreed in writing no later than 14 days before your wedding date.
  • Consumption of food inside the vehicle is not permitted, with the exception of champagne and beverages included as standard and any food items provided as part of an optional enhancement selected at the time of booking.
  • All alcohol provided as part of the service is sourced exclusively through a licensed third-party trade supplier. Get Wed does not hold its own alcohol licence; all alcohol is procured from a licensed premises and supplied to you as part of your service package.
  • Get Wed operates a strict Challenge 25 age verification policy. Because Dennis physically pours the champagne and Tracey holds the glasses during service, we are required to comply with our obligations under the Licensing Act 2003 to prevent the service of alcohol to persons under 18. Any passenger who appears to be under 25 will be asked to produce valid photographic ID (passport, driving licence, or PASS-accredited card) before alcohol is served. If satisfactory ID cannot be produced, we are obliged to decline service of alcohol to that individual. This policy applies to all passengers without exception.
  • Any damage caused to the vehicle or its interior by you or your guests will be charged at the full cost of repair.

7. Optional Enhancements

Optional enhancements — including The Vintage Polaroid Station, The Royal Toast prestige champagne upgrade, The Secret Interlude scenic detour, Signature Scent & Keepsake, In-Car Filming, Colour-Coordinated Ribbon Dressing, Bespoke Floral Arrangement, and Evening Take-Home Service — are subject to availability and must be confirmed and paid for in advance. Optional enhancements are non-refundable once confirmed.

8. Challenge 25 — Age Verification & Alcohol Service

All alcohol provided as part of the Get Wed service — including the Moët & Chandon champagne included as standard and any prestige champagne upgrade selected as an optional enhancement — is sourced exclusively through a licensed third-party trade supplier. Get Wed does not hold a personal licence or premises licence under the Licensing Act 2003; all alcohol is procured from a licensed premises and supplied to clients as an integral part of the service package.

Get Wed operates a Challenge 25 policy in accordance with the guidelines of the Retail of Alcohol Standards Group (RASG). Challenge 25 is a voluntary industry initiative that supports compliance with the mandatory requirements of the Licensing Act 2003 (England and Wales), which prohibits the sale or supply of alcohol to persons under the age of 18.

  • During the course of the service, Dennis physically pours the champagne and Tracey holds the glasses. Both are therefore involved in the service of alcohol, and accordingly Challenge 25 applies to all passengers in the vehicle.
  • Any passenger who appears to be under 25 years of age will be asked to produce valid photographic proof of age before alcohol is served. Acceptable forms of ID are: a valid passport, a valid UK or EU driving licence, or a PASS-accredited proof of age card.
  • If satisfactory ID cannot be produced, Get Wed is legally and ethically obliged to decline service of alcohol to that individual. No refund or reduction in the booking fee will be given in these circumstances.
  • This policy applies to all passengers without exception, including the couple.
  • Get Wed accepts no liability for any disappointment or inconvenience arising from the lawful application of this policy.

We ask all clients to make their guests aware of this policy in advance of the wedding day.

9. Photography & Video — Promotional Use

Get Wed Luxury Transport may capture photographs and video footage during the course of providing your service. This may include images of the vehicle, the wedding party, the venue, and the occasion generally.

By booking our Services, you grant Get Wed Luxury Transport a non-exclusive, royalty-free licence to use thumbnail images and short clips from any such footage on our website (getwed.co.uk) and our social media channels (including but not limited to Instagram, Facebook, and TikTok) solely for the purpose of promoting our business.

  • We will handle all imagery with discretion and in keeping with the luxury nature of our brand.
  • We will not sell your images to third parties or use them for any purpose other than promoting Get Wed Luxury Transport.
  • If you would prefer that no photographs or footage of your wedding party be used for promotional purposes, please notify us in writing prior to your wedding date and we will honour that request without any effect on your booking.

10. Intellectual Property

All content on the Site, including text, photographs, graphics, logos, and design, is the property of Get Wed and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our prior written consent.

11. Privacy

Your personal data is collected and processed in accordance with our Privacy Policy, available on the Site. By submitting an enquiry or booking, you consent to the use of your data as described therein.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Get Wed's total liability to you in connection with any booking shall not exceed the total amount paid by you for that booking.
  • Get Wed shall not be liable for any indirect, consequential, or special losses, including loss of enjoyment, loss of profit, or loss of opportunity.
  • Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

13. Changes to These Terms

Get Wed reserves the right to update or amend these Terms at any time. The version of the Terms in force at the time of your booking confirmation will apply to your booking. We recommend you retain a copy of these Terms at the time of booking.

13. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

14. Contact

For any questions regarding these Terms, please contact us:

Get Wed Luxury Transport
Email: enquire@getwed.co.uk
Telephone: 0800 654 6454
Website: getwed.co.uk

Last updated: October 2026